Water Disconnects due to Non-Payment

Timeline to Prevent Disconnects due to Non-Payment

    1) If a monthly bill is not paid by the 20th of the month (due date), a disconnect notice is sent to the resident at the beginning of the following month with the new bills. 

    2) The disconnect notice shows the past due amount and allows the resident until the 20th of the current month to pay that amount or start a payment plan at City Hall to stay connected.

    3) If resident has not paid the past due or started a payment plan by disconnect day, water will be disconnected. 


My Water was Disconnected, Now What?

The resident is now required to pay the full amount due for the 2 months plus a $25.00 reconnect fee. Payment agreements will NOT be accepted once water is disconnected. 

To restore water, payments will ONLY be accepted during City Hall hours; Monday-Thursday: 8:00am-4:00pm & Friday: 8:00am-1:00pm. 

Water will NOT be reconnected on the weekends or after City Hall hours. Payments will no longer be accepted at the Mayor's residence.